At spinph11, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a registered player on our Philippine gaming platform.
These cards highlight our core privacy commitments. They are a summary only — please read the full Privacy Policy below for complete details.
All personal data collected by spinph11 is stored on encrypted, access-controlled servers. We apply industry-standard security protocols including TLS encryption for data in transit and AES-256 encryption for data at rest.
spinph11 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to provide, improve, and secure the spinph11 gaming experience.
spinph11 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).
Registered spinph11 players have the right to request a copy of the personal data we hold about them at any time. We will respond to verified data access requests within the timeframe required by applicable law.
spinph11 uses cookies and similar tracking technologies to improve platform performance and personalize your experience. You can manage your cookie preferences through your browser settings at any time.
If any personal data spinph11 holds about you is inaccurate or incomplete, you have the right to request correction. Contact our support team and we will update your records promptly upon verification of your identity.
Important Notice: This Privacy Policy ("Policy") describes how spinph11 ("spinph11," "we," "us," "our") collects, uses, stores, and discloses personal information about users ("you," "Player") of the spinph11 website and related services (the "Platform"). By registering an account or using the spinph11 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
spinph11 is committed to protecting the privacy and personal data of all individuals who interact with our Platform. We understand that trust is the foundation of any good relationship — and that's especially true when it comes to how we handle your information.
This Policy applies to all personal data collected through the spinph11 website, mobile application, customer support channels, and any other touchpoints through which you interact with spinph11. It covers data collected from registered Players, prospective Players, and visitors to the Platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, spinph11 acts as the personal information controller in respect of the personal data it collects and processes through the Platform.
As personal information controller, spinph11 is responsible for determining the purposes and means of processing your personal data, and for ensuring that such processing is carried out in accordance with applicable data protection laws and regulations in the Philippines.
If you have any questions or concerns about how spinph11 processes your personal data, please refer to the contact details provided in Section 15 of this Policy.
spinph11 collects the following categories of personal data from Players and Platform users:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality |
| Contact Data | Email address, mobile number, residential address (city, province) |
| Financial Data | GCash account reference, PayMaya reference, BDO/BPI/Metrobank account details (masked), transaction history |
| Account Data | Username, encrypted password, account balance, bonus history, gaming preferences |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, pages visited |
| Gaming Data | Game history, wager amounts, win/loss records, session timestamps |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
| KYC Documents | Copies of government-issued ID (e.g., PhilSys ID, passport, driver's license), proof of address, selfie verification images |
spinph11 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. Where sensitive personal information is collected, it is processed with the highest level of care and security.
spinph11 collects personal data through the following means:
spinph11 processes your personal data only where there is a lawful basis for doing so under the Philippine Data Privacy Act of 2012. The following table sets out the primary purposes for which we process personal data and the corresponding legal basis:
Withdrawal of Consent: Where spinph11 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, contact our support team or use the unsubscribe option in any marketing email.
spinph11 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-Party Obligations: All third parties with whom spinph11 shares personal data are required to process that data in accordance with applicable data protection laws and spinph11's data processing instructions. spinph11 does not permit third-party service providers to use your personal data for their own purposes beyond the scope of the services they provide to spinph11.
spinph11 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with spinph11's data disposal procedures.
spinph11 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While spinph11 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, spinph11 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
Your Responsibility: You are responsible for keeping your spinph11 account credentials confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, contact spinph11 support immediately at the email address in Section 15.
spinph11 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and improve your experience on spinph11.
We use the following categories of cookies:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the spinph11 Platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by spinph11:
To exercise any of the above rights, please contact spinph11's Data Protection Officer using the contact details in Section 15. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing your request.
The spinph11 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. spinph11 does not knowingly collect personal data from individuals under the age of 21.
If spinph11 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be returned, less any amounts already wagered, in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to spinph11, please contact us immediately using the details in Section 15 so that we can take appropriate action.
spinph11 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers or partners located outside the Philippines — for example, in connection with cloud hosting infrastructure or international fraud prevention services.
Where personal data is transferred outside the Philippines, spinph11 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual data protection clauses, adequacy assessments, or other mechanisms recognized under applicable Philippine data protection law.
By using the spinph11 Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
The spinph11 Platform may contain links to third-party websites or services, including payment provider portals. This Privacy Policy applies solely to the spinph11 Platform and does not cover the privacy practices of any third-party websites or services.
spinph11 is not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of spinph11, particularly payment service providers such as GCash and PayMaya.
spinph11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, spinph11 will notify registered Players by email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision to this Privacy Policy is indicated at the top of this page. We encourage you to review this Policy periodically to stay informed of how spinph11 is protecting your personal data. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or spinph11's processing of your personal data, please contact our Data Protection Officer (DPO). We are committed to addressing all privacy-related inquiries promptly and transparently.
spinph11 Data Protection Officer
Email: privacy@spinph11.net
General Support: support@spinph11.net
Response Time: Within 15 business days for data privacy requests
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information on your rights under the Data Privacy Act of 2012, visit the NPC through official Philippine government channels.
For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page. For the full terms governing your use of spinph11, please review our Terms & Conditions.